Skip to content
ignite media logo reverse white lettering with gold flame emblem
  • HOME
  • ABOUT
  • OUR SERVICES
  • SUCCESS STORIESExpand
    • CASE STUDIES
    • PORTFOLIO
    • CLIENT TESTIMONIALS
  • RESOURCES
CONTACT US
ignite media logo reverse white lettering with gold flame emblem

Customer Service

Home / Customer Service
Social Media

What makes social media an important customer service tool?

ByJanine Schilder March 1, 2016August 21, 2022

Social media started out as, well, just that – a chance to be social online. Companies quickly saw the business benefits of social media and so it evolved into the powerful marketing tool it is…

Read More What makes social media an important customer service tool?Continue

  • OUR SERVICES
  • BLOG
  • CONTACT US
Linkedin

Ignite Media | Level 1 BBBEE | Cape Town, South Africa | Contact No:  +27 78 421 6126

© 2025 Ignite Media | All Rights Reserved | Privacy Policy

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Scroll to top
Ignite Media Logo

YES I CAN COMMIT TO THIS VISION

Complete our vision agreement form to confirm that you are happy to agree to our vision.  If you cannot commit, complete the form and comment with your concerns explaining why.

CONTACT DETAILS
Enter your details below. These details are recorded and held privately for our records. You will obtain a copy of this completed form
Ignite Media logo

WEBSITE DESIGN BRIEFING DOCUMENT

Complete the website briefing document in order to help us understand your website design requirements.  We will contact you should we have any additional questions.

CONTACT DETAILS
Provide your contact details so that we can communicate with you to raise any questions, or to submit a cost estimate.
YOUR BUSINESS
Provide a brief description of your business, it's product/service offering, target market and your website goals.
DESIGN NEEDS
Advise which of our design services you will need support with

DOWNLOAD NOW

Fill in your details below and we’ll email your copy of our complete guide to planning and building a successful business website directly to your inbox.

Topics covered include:

  • Your brand and how it influences your website development process
  • Your customer – why do they need top priority and consideration?
  • What about your competitors?
  • Your business goals 
  • What’s a realistic budget and where to save costs
  • What you need to communicate to your web developer
  • The development process
  • After Go-live
  • Unrealistic expectations and unmet goals 
  • and more..

DOWNLOAD NOW

mobile application questionnaire

Answering the questions that follow will help us understand your mobile application needs from a business and development perspective and will guide us in our estimate cost assessment.

CONTACT DETAILS
Provide your contact details so that we can communicate with you to raise any questions, or to submit a cost estimate.
BUSINESS BACKGROUND
Tell us about your business and the purpose of your mobile application.
DEVELOPMENT NEEDS
Please note that we will contact you for further information should we require further insight.
ignite media logo reverse white lettering with gold flame emblem

LET's TALK SEO

Complete our form and we’ll get back to you asap.

YOUR CONTACT DETAILS

Provide your contact details so that we can communicate with you to raise any questions, or to submit a cost estimate.
Ignite Media logo

WEBSITE QUESTIONAIRE

Complete the website questionnaire in order to help us understand your website requirements.  We will contact you should we have any additional questions.

CONTACT DETAILS
Provide your contact details so that we can communicate with you to raise any questions, or to submit a cost estimate.
BUSINESS BACKGROUND
To help understand your website needs, provide us with some background information.
YOUR WEBSITE NEEDS
  • HOME
  • ABOUT
  • OUR SERVICES
  • OUR WORK
    • CASE STUDIES
    • PORTFOLIO
    • TESTIMONIALS
  • RESOURCES
  • CONTACT
Skip to content
Open toolbar Accessibility Tools

Accessibility Tools

  • Increase TextIncrease Text
  • Decrease TextDecrease Text
  • GrayscaleGrayscale
  • High ContrastHigh Contrast
  • Negative ContrastNegative Contrast
  • Light BackgroundLight Background
  • Links UnderlineLinks Underline
  • Readable FontReadable Font
  • Reset Reset